General information for Students
We want to help you stay at University to successfully complete
your course. And we hope that you will make new friends and have
fun while you’re studying with us.
But we are aware that you may meet difficulties, either personal or
educational, which might cause you to reconsider your decision to stay
We hope that you will always ask university staff for help immediately when you face problems.
We are here to help you. We are aware that you may have problems when you first start at university:
It will be hard to find your way about, to remember names and room numbers
It might be hard to make new friends and get to know people on your course
You may think your lecturers and tutors are not easy to speak to
Large lecture theatres may put you off or cause you anxiety
Transport and car parking is a problem
If you face
any of these situations, please tell your Studies Adviser, Course
Director or module tutor or tell the Students’ Union and they can
advise us about your concerns. Or they might be able to resolve some of
them straight away or get you help. If you live in university
accommodation, your Resident Assistant or warden will also be happy to
help you. Ask at Accommodation Office. Don’t delay – do it today!
We assure you it will get easier! You will find your way about and soon
the campus won’t seem so large and unfriendly. You will remember names,
and you will find that staff are helpful and you can talk to them.
Remember some of them are shy and retiring too! And they’ve all been
there, away from home, feeling lonely or tired and emotional from
late nights and early morning sessions.
Don’t decide to take time off and miss lectures – that way you will
only miss out on important information that your tutors and others will
be giving you.
does not constitute a good reason for missing lectures. You must get
your study –life balance correct. Don’t let other students decide your
If you are
feeling very anxious, we have a counselling service where you can make
an appointment to discuss your concerns confidentially. No one else
will know, unless you want them to be informed.
Here are some other problems you may face later in your course:
You have difficulties with modules or you can’t understand what a lecture was about
You may have anxieties about exams
You are not familiar with regulations and progression
You need help to prepare an assignment
You think your study skills need refreshing
You have financial worries or you are spending too much time in your off campus job
help straight away. Don’t waste time worrying. Talk to your classmates
– see if they want to form a study group. Ask your lecturer to revisit
some of the points from the last lecture. Ask for more information
about what is required for the assignment – other students will be
grateful to you because some of them will have the same concerns. Visit
the Student Support office and the Students’ Union – ask them to
provide advice on how to get study skills support. Ask to meet the
financial advisor and see if there are any other jobs available that
won’t take up so much time; or see how you can budget better.
Keep on asking for help! Keep on asking questions!